Uxendon Crescent Surgery |
BBC | Health News 2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.Hundreds seek NHS implant adviceAlmost 1,000 private patients with PIP breast implants have contacted the NHS, according to MPs.Tue, 07 Feb 2012 14:45:18 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-16932100Spoon-fed babies 'end up fatter'Babies weaned on pureed food tend to end up fatter than infants whose first tastes are finger food, researchers believe.Tue, 07 Feb 2012 01:48:38 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-16905371Court hears social care challengeThe ability of English councils to consider their finances when assessing people for social care is being challenged at the Supreme Court.Tue, 07 Feb 2012 13:59:53 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/uk-16915120
|
ResponsibilitiesOur responsibility to You: We are committed to giving you the best possible service. • To treat you with courtesy and respect at all times. • To maintain the highest standards of medical practice at all times. • To keep the consultation and your computer and written records confidential. • To provide you with the most appropriate care when you need it. • To endeavour to offer all patients access to a doctor within two working days for medical problems of any kind although it will not always be possible to offer an appointment with the doctor of your choice. • To respect your religious and cultural beliefs. Your responsibility to Us: • To treat all the staff at the surgery with courtesy and respect at all times. • To give as much information as possible to the receptionist who is making your appointment to enable her to offer the most appropriate appointment. • To keep your appointments and contact the practice in advance if you are unable to attend. • To take responsibility for your own health and to follow advice from doctors and nurses. • To take medication according to instructions, keep follow-up appointments and attend screening procedures. • To notify us when you change your name, address or telephone number. • To PLEASE SWITCH OFF YOUR MOBILE PHONE in the waiting and consulting rooms. Patient Comments/ComplaintsWe welcome feedback from our patients in order to develop the appropriate services where possible. We also operate an in-house complaints procedure which complies with the NHS complaints procedure. Data Protection And Patient ConfidentialityThe practice is registered under the Data Protection Act and it is also the policy of the partnership to treat all information about patients and staff with the utmost sensitivity and confidentiality. We have a confidentiality policy, which the staff are required to observe at all times. Freedom Of Information – Publication SchemeThe Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available. This scheme is available from reception Zero ToleranceWe operate a 'Zero Tolerance' policy and will invoke our right to remove abusive patients from our list. |
